How to setup Welcome Message

  1. Overview
  2. Messenger
  3. How to setup Welcome Message

Welcome Message is the first message the user will receive from your Messenger bot. This message is sent when the user interacts for the first time with the Bot by clicking on the ‘Get Started’ button. Only Messenger Channel support the Welcome Message.

The below image is the perfect example of how a welcome message looks like,

 

Messenger Chatbot Welcome Message

 

The first message (grey color) on the right side image, is the welcome message.

Follow the below steps to set the Welcome Message for your Messenger bot

1 – Create your welcome flow

2 – Navigate to Menu > Settings > Channels > Messenger > Welcome Message.

Select the flow that you created in 1.

 


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