Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions. Your users will see questions related to your business instead of the generic “Get Started” button. We recommend you to use the Icebreaker feature.
It will help the audience to start a conversation with your business.
To create an ice breaker for your business, set the frequently asked questions about your business on the Todook platform.
Navigate to Menu > Settings > General > Icebreakers and click the “Edit” button.
Input your business frequently asked questions and add a response accordingly. After inputting the question and adding the response flow, click on the + icon to add and click on save on the top right.
This is how the Icebreakers look in the mobile view.
Hope this article helps you to learn more about “Icebreakers” on Todook platform.
If you have any other doubts or queries, visit other articles on the knowledge base or interaction with our community or contact our support to get your doubts cleared.