Google Business Messages is a mobile conversational channel that combines entry points on Google Maps, Google Search, and brand websites to create rich messaging experiences that delight customers and drive business results.
Getting Stared
Navigate to Settings > Channels > Google Business Message and click Connect to starting work with Google Business Message.
Google Business Message can only be used on Android or Apple devices. Get the test link that correspond to your device.
The test link will not work on Messenger or Facebook browser, we advice you to send the test link to your email and open it from your email. If you still want to send the test link using Messenger please follow the instructions on the image below to initiate the conversation with your Google Business Message agent.
Entry points are surfaces where users can start conversations with Business Messages agents. Each entry point has a unique appearance and appears in a different place.
Your agent will work on any entry pointes only after the agent was verified and launched.
You can launch agents with the Non-local, Location, and Brand-managed entry point groups, each of which enables multiple entry points. Each entry point your agent supports increases your agent’s visibility and drives more conversations for your agent.
The Location entry point group encompasses entry points that rely on locations.
Google Maps
